All of our products offered are custom engraved products, which are created fully or in part based on information specific to each individual customer thus have little resell value. As a result, we will NOT ACCEPT the return/exchange of such products unless there are incorrect handlings from Genesis Engraving, Inc.’s side. In such case, please make your claim within 30 days of receiving your products by emailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it. and attach the photos of products as well as proof of purchase.

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Phone: 863.422.7369
Fax: 863.419.9213

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